About the Program
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What are the hours for the North Carolina Quit Line?
You can call us toll-free anytime you need additional information or support at 1-800-QUIT-NOW (1-800-784-8669). The line is staffed by expert Quit Coaches from 8 a.m. to 3 a.m. daily.
What medications are available to help me quit?
At this time, members of the North Carolina State Health Plan for Teachers and State Employees who are 18 years or older are eligible to receive free nicotine replacement patch. Free nicotine replacement patch or lozenge is also currently available to college students age 18 or older who attend any North Carolina college or university. To receive these products, tobacco users must enroll and continue to actively participate in the Quitline multiple call program. Your Quit Coach
will provide additional information about how to access these products.
What does the program offer to members of the North Carolina State Health Plan for Teachers and State Employees?
Enrollment in the Quitline multiple call program is free to all members of the North Carolina State Health Plan for Teachers and State Employees, including current State employers, their dependents and retirees with State Health Plan insurance. Members of the North Carolina State Health Plan for Teachers and State Employees who are 18 years or older are also eligible for free nicotine replacement patches. Due to these tailored benefits, online enrollment is currently not available to State Health Plan members. If you are a State Health Plan member, please call us at 1-800-QUIT-NOW (1-800-784-8669) to complete your Quitline enrollment to ensure you receive all of the Quitline benefits you are eligible for.
Do I have to attend classes?
No. All of your coaching sessions take place over the telephone. This means you don’t have to try to find time for classes or trips to someone’s office. And, you can talk to a Quit Coach any day of the week - even Saturday or Sunday.
Does the program help with all forms of tobacco use?
help people successfully quit using all forms of tobacco, including smokeless products such as chewing tobacco. Your chances of quitting successfully are 8 times better with the p
What if I miss my phone call from the Quit Coach?
Please call our toll-free support line back at a convenient time for you. Studies have shown that the more calls you complete with a Quit Coach, the more success you will have in quitting tobacco.
What if I start using tobacco again?
For most people, quitting takes practice. We’re not here to judge you if you slip. Instead we’re here to help you learn from that experience and try again. Each time you try to quit, you’ll learn a little more about what it takes. You’ll learn what works and what doesn’t, and you’ll use that knowledge in your next attempt. We’re here to help you every step of the way.
What type of browser do I need to enroll online?
In order to complete the enrollment form online, you must use Internet Explorer 6.0 and above, Google Chrome, or Firefox 2.0 and above.
To get started
or call 1-800-QUIT-NOW (1.800.784.8669).
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