About the Program
Not Sure if You're Ready to Quit?
Take our short quiz to find out.
Take the Quiz »
How does Stop-Smoking Support work?
Once you are enrolled, your Quit Coaches will help you develop a personalized quit plan. The Quit Coaches will also determine whether nicotine patches, gum, or prescription medication will be helpful for you during the quit process.
You receive a series of self-paced Quit Guides to implement your personal quit plan (with guidance from the Quit Coach).
Do I have to attend classes?
No. All of your coaching sessions take place over the telephone. This means you don’t have to try to find time for classes or trips to someone’s office. And, you can talk to a Quit Coach any day of the week - even Saturday or Sunday.
Does the program help with all forms of tobacco use?
help people successfully quit using all forms of tobacco, including smokeless products such as chewing tobacco. Your chances of quitting successfully are 8 times better with the p
How long does the program last?
The calls we make to you are typically completed within two to six months, depending on how quickly you move through the process of quitting. However, the Quit Coaches will be available to help you establish your new tobacco-free lifestyle and provide you with ongoing support for up to 12 months after you enroll.
What are the hours for the Support Line?
Expert Quit Coaches and Registration Specialists are available 24 hours a day, 7 days a week
(excluding Thanksgiving Day, Christmas Day, and Independence Day).
You can call our toll-free support line anytime you need additional information or support.
What if I don’t have an email address?
Participants will need an email address to experience the benefits of Web Coach. If you have internet access, consider setting up a free email account using a service like Hotmail or Google Mail. If you choose to not use Web Coach, or do not have internet access, you will still benefit greatly from taking all calls with your Quit Coach.
What if I miss my phone call from the Quit Coach?
Please call our toll-free support line back at a convenient time for you. Studies have shown that the more calls you complete with a Quit Coach, the more success you will have in quitting tobacco.
What if I start using tobacco again?
For most people, quitting takes practice. We’re not here to judge you if you slip. Instead we’re here to help you learn from that experience and try again. Each time you try to quit, you’ll learn a little more about what it takes. You’ll learn what works and what doesn’t, and you’ll use that knowledge in your next attempt. We’re here to help you every step of the way.
What type of browser do I need to enroll online?
In order to complete the enrollment form online, you must use Internet Explorer 8.0 and above, Google Chrome, or Firefox 3.5 and above.
To get started
or call 1-888-662-BLUE (2583). International participants must call 001-206-876-2703.
©2016 Optum, Inc.
View our Participant Privacy Notices to learn how we protect your privacy and your data.